Frequently Asked Questions
Click the plus sign in the right corner of the topics menu below to view all frequently asked questions (FAQs) related to the GFWC Member Portal. These FAQs will cover topics such as creating an account, resetting your password, navigating the Digital Library, and registering for GFWC events. If you do not see your question answered here, please email GFWC@GFWC.org for assistance.
Why do I need a Member Portal account?
As a GFWC clubwoman, you have access to a wealth of information, resources, GFWC merchandise, and fun and informative events through the Member Portal. By creating your account you will gain access to these valuable members-only resources and documents to help clubs and individuals make a difference in their communities through volunteer service. If you have questions about what creating a Member Portal account can do for you as a GFWC member, don’t hesitate to email GFWC@GFWC.org and someone will be happy to offer you assistance.
How do I sign up for a Member Portal account?
To sign up for a Member Portal account and gain access to various members-only resources, visit the GFWC Member Portal login page. Once you are on the log in screen, click on “Sign Up” at the bottom of the page. You will then be prompted to enter the email address and password you would like associated with your Member Portal account. All passwords must be at least eight characters long, contain one number, one uppercase letter, one lowercase letter, and one special character. After entering your information, click on the blue “Sign Up” button to create your account.
What do I do if I can’t remember my account password?
If you created a Member Portal account but can’t remember the password you chose, there are a few simple steps to reset your password and get you back into your account. First, go to the GFWC Member Portal login page. Click on the “Forgot your password” option under the Password field. You will then be asked to enter the username/email address associated with your account. A password reset code will then be automatically sent to the email address you set up your Member Portal account under.
After you receive the code, enter it into the “Code” field on the next screen that appears. You can then type in a new password and confirm that password. All passwords must be at least eight characters long, contain one number, one uppercase letter, one lowercase letter, and one special character. Once you have chosen a new password, click on “Change Password” and log into your account with the new password.
If you complete these steps and still have issues logging into your account or the password reset code is not working, email GFWC@GFWC.org with your concerns and someone will assist you as quickly as possible.
How do I update my account information?
Once you are logged into your Member Portal account, click on the Profile icon in the upper right-hand corner of your screen and select “My Profile” from the dropdown menu. Under the heading “My Personal Information” on your profile screen, click on the small pencil icon on the right side to begin editing your information. After you have made the necessary changes, click on the blue “Update” button.
How do I sign up to receive News & Notes or WHRC News?
From GFWC International President updates to ongoing Chairman projects to GFWC Affiliate Organization initiatives to in-depth looks at the celebrated history of the Federation, GFWC’s free electronic newsletters are the best way to stay informed as a clubwoman. You can choose to receive News & Notes and WHRC News directly to your inbox by updating your Communication Preferences in your personal Member Portal account.
To do so, first log into your Member Portal account and click on the Profile icon in the upper right-hand corner of your screen and select “My Profile” from the dropdown menu. Toward the bottom of the screen, you will see a heading for “Communication Preferences” with an arrow to the right side of the heading. When you click on this arrow, options will appear below that allow you to select whether you would like to opt-in or opt-out of GFWC emails, as well as which types of emails you would like to receive.
If you want to receive News & Notes and WHRC News right to the inbox that is associated with your Member Portal account, ensure that the “Email” option is highlighted and that News & Notes and WHRC News are selected.
Once you have completed these steps, your communication preferences will be saved to your account.
I’m signed up to receive News & Notes, but I’m not getting it in my inbox. How do I fix this?
If you have set your Communication Preferences in your Member Portal account to receive News & Notes or other GFWC content (see above FAQ on setting Communication Preferences) but aren’t receiving GFWC newsletters, first check that the emails from GFWC are not going to your email spam folder.
If News & Notes or other GFWC emails are being sent to your spam folder, try adding GFWC@GFWC.org to your “safe sender” list, also known as “whitelisting” an email.
If you have verified your Communication Preferences are set to receive News & Notes and the newsletters are not being sent to your spam folder, please email GFWC@GFWC.org and someone will assist you as soon as possible.
How do I purchase GFWC merchandise from Marketplace?
Through Marketplace you can purchase high-quality GFWC merchandise, including anniversary pins, t-shirts, accessories, previous issues of the GFWC Clubwoman Magazine, and more. To browse the great items GFWC offers, first log into your Member Portal account. Once you are logged in, click on the “Marketplace” menu option across the top of your screen and select “Browse store” from the dropdown menu. This will take you to Marketplace to start looking for the items you wish to purchase.
If you are searching for a particular item, locate the menu on the left side of the screen and click “All,” which will prompt a dropdown menu that includes the different categories of items available for purchase.
When you have decided on what you want to purchase, click on the picture of the product. You will then select how many of that item you wish to buy, and once finished, click on “Add to Cart.” A pop up menu will appear with your subtotal, and you will have the option to continue shopping or go to your cart.
Once you are ready to check out, click on the shopping cart icon in the upper right-hand corner of your screen and complete the prompts to check out.
You will need to include your address, select shipping options, and provide payment information.
Navigating the Digital Library
How do I find the Digital Library in my Member Portal account?
Once you are logged into your Member Portal account, click on the profile icon in the upper right-hand corner of the screen and select “My Digital Library” from the dropdown menu.
If you do not see the “My Digital Library” option available, please email GFWC@GFWC.org and someone will take a look at your account and help you get access to the valuable member resources housed in the Digital Library (please allow 12-24 hours to receive access after signing into your account).
What documents are included in the Digital Library?
From tips for recruiting and maintaining new members to coming up with new ideas for community service projects, and learning about how GFWC clubs operate to finding strategies to become a successful leader, the GFWC Member Portal Digital Library houses hundreds of pages of useful members-only information. These documents include the 2020-2022 Club Manual, GFWC logos and emblems, the Bylaws, and much more. For a comprehensive list of the documents contained in the Digital Library and to help you find the file you are looking for, please view the Index within the Library.
The Index can be found by entering the Digital Library, clicking on the “Resources” folder, and then selecting the “Index” folder.
How do I find documents in the Resources folder?
All of the members-only documents housed in the Digital Library are sorted in alphabetical folders which you can access by clicking on the “Resources” folder in the Digital Library. Once you are in the “Resources” folder, you have the option of viewing the Index in the “Index” folder, which includes a comprehensive list of documents in the Digital Library and which folders they are in, or you can search by the corresponding letter folders.
You may only see a few letter folders when you first open the “Resources” folder, but if you look toward the bottom of the screen there is the option to show more items per page, which will show you more letter folders on the page you are currently on, or you can use the arrow buttons to click over to the next set of alphabetical folders.
If you need assistance in locating the file you need, please don’t hesitate to email GFWC@GFWC.org and someone will help direct you to the correct folder.
Where can I find the GFWC Club Manual?
The GFWC Club Manual is a valuable resource for all clubwomen, and the entire document can be found within the “C” folder in the Digital Library. To access the Club Manual, log into your Member Portal account, click on the profile icon in the upper right-hand corner of the screen, and select “My Digital Library” from the dropdown menu. You will then click on the “Resources” folder, followed by the “C” folder, and then the folder labeled “Club Manual.” From there, you will see a variety of additional sub folders and documents containing all of the information that makes up the Club Manual.
Where can I find GFWC logos to use for club publications?
To access GFWC logos, log into your Member Portal account, click on the profile icon in the upper right-hand corner of the screen, and select “My Digital Library” from the dropdown menu. You will then click on the “Resources” folder, and locate the “L” folder. Once you are in this folder, you will see another folder labeled “Logos,” which contains all of GFWC’s logos available for use.
The logos are provided as JPGs, PNGs with a transparent background, and as EPS design files to accommodate different needs. EPS files can only be opened in specific design programs and are used by graphic designers for various projects.
Why won’t documents download from the Digital Library to my computer?
If you have located the file in the Digital Library you wish to download and view, but when you click on the document it won’t download to your computer, there are a few ways to troubleshoot this problem.
First, check that your pop-up blocker for the website has been turned off, as this can prevent you from being able to download files from the Digital Library.
If your pop-up blocker is turned off, but you are still experiencing trouble, you may need to clean out the Downloads folder on your computer. As you download countless photos and documents from the internet every day, eventually it may be necessary to delete some of these files from the Downloads folder on your computer to make space for new information.
Registering for Events
How do I sign up for GFWC events?
As a clubwoman, you have access to many exciting and informative events, including the annual GFWC Convention and various GFWC Affiliate Organization webinars. To register for one of these events, log into your Member Portal account and click on the “Events” menu option across the top of the screen. You will then select “Browse Events” from the dropdown menu. On the next screen, all of the events available for registration at the time you are searching will appear. To register, select the event you wish to attend and follow the prompts to complete your registration.
Justine, whose husband Paul is a Vietnam Army veteran, has been an active clubwoman for 17 years. If there’s a club office, she’s held it.
Success For Survivors Scholarship
Each year, GFWC awards scholarships to help intimate partner abuse survivors obtain a post-secondary education that offers a chance to reshape their future by securing employment and gaining personal independence.
GFWC Morgan Park Junior Woman’s Club
Founded in 1934, the GFWC Morgan Park Junior Woman’s Club is perhaps best known for its Work Out to Wipe Out Domestic Violence Benefit Day, which raised over $10,000 last year.